Since 1986, Advanced Refrigeration & Air has been a leader in commercial refrigeration and air conditioning. Based in Orlando, Florida, our family-owned company operates across five locations in the state. For over 35 years, we have provided top-tier service to grocery retailers, restaurants, and businesses throughout Florida, Georgia, and Alabama. We are currently hiring an Administrative Support Specialist to join our Service team.

Overview
We are currently hiring an Administrative Support Specialist to join our Service team. We seek a reliable and detail-oriented individual to become an Administrative Support Specialist. This role is essential in supporting our field team and area manager to ensure accurate communication and workflow between internal teams and external clients.

Responsibilities:

Assist with technician scheduling and logistics

Communicate clearly with technicians and district managers to support service operations

Enter refrigerant forms for EPA compliance (select clients)

Maintain and input information into internal software systems

Organize and track preventative maintenance documentation

Provide phone support for clients requesting updates on service work

Submit approved estimates and quotes to clients

Submit permit requests as needed

Support other admins when coverage is needed

Update external client portals with service call data

Qualifications:

2+ Years Administrative Office Experience

A critical thinker who can troubleshoot basic issues independently

Able to multi-task and prioritize effectively

Detail-oriented with strong organizational skills

Experience in Acumatica, Dropbox, OneDrive, Google Drive, and SharePoint a plus.

Experienced in HVAC, Refrigeration, or a similar technical industry (preferred)

Professional and friendly communication

Proficient experience in Microsoft Office products, such as: Excel, Outlook, Word.

Punctual and dependable

For more information, please visit our company website at: www.advref.com

Our company was featured in the Orlando Family Magazine. You can visit the article link at:

https://www.orlandofamilymagazine.com/all-articles/cool-under-pressure/

Job Type: Full-time

Pay: $18.00 per hour

This position requires on-site work; there is no remote work available.